Terms & Conditions

Last Updated: January 2025

1. Introduction and Acceptance

Welcome to RGB Room Lighting. These Terms and Conditions ("Terms") govern your access to and use of our website located at https://sanukinvest.com and the purchase of products from RGB Room Lighting.

By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our website or purchase our products.

2. Company Information

3. Definitions

• "We," "Us," "Our" refers to RGB Room Lighting
• "You," "Your" refers to the user or customer
• "Products" refers to RGB lighting products sold on our website
• "Website" refers to https://sanukinvest.com
• "Services" refers to our e-commerce platform and customer support

4. Eligibility

To use our website and purchase products, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete information
• Comply with all applicable laws and regulations

By placing an order, you represent and warrant that you meet these eligibility requirements.

5. Account Registration

Creating an account is optional but may enhance your shopping experience. If you create an account:

• You must provide accurate, current, and complete information
• You are responsible for maintaining the confidentiality of your password
• You are responsible for all activities under your account
• You must notify us immediately of any unauthorized use
• We reserve the right to suspend or terminate accounts that violate these Terms

6. Product Information and Availability

6.1 Product Descriptions

We strive to provide accurate product descriptions, specifications, and images. However:

• Colors may vary due to monitor settings and photography
• Specifications are subject to change by manufacturers
• We do not warrant that product descriptions are error-free
• We reserve the right to correct errors and update information

6.2 Availability and Pricing

• All products are subject to availability
• Prices are displayed in US Dollars (USD) or Great British Pounds (GBP)
• Prices include VAT where applicable
• We reserve the right to change prices without notice
• Promotional offers are subject to specific terms and time limitations
• If a product is out of stock after your order, we will notify you promptly

7. Orders and Contracts

7.1 Placing Orders

When you place an order:

• You make an offer to purchase the product at the stated price
• Order submission does not guarantee acceptance
• We will send an order confirmation email acknowledging receipt
• The contract is formed when we dispatch your order

7.2 Order Acceptance and Rejection

We reserve the right to accept or reject any order for reasons including:

• Product unavailability
• Pricing errors
• Suspicion of fraudulent activity
• Incomplete or inaccurate information
• Geographic restrictions

7.3 Order Modifications and Cancellations

• You may cancel or modify orders before dispatch by contacting us immediately
• We cannot guarantee modifications after order confirmation
• Once dispatched, cancellation is subject to our Returns Policy

8. Payment Terms

8.1 Payment Methods

We accept the following payment methods:

• Credit and debit cards (Visa, Mastercard, American Express)
• PayPal
• Other payment methods as displayed at checkout

8.2 Payment Processing

• Payment is required in full at the time of order
• Payments are processed through secure third-party payment processors
• We do not store your full credit card information
• You authorize us to charge the payment method for the total order amount

8.3 Pricing Errors

If we discover a pricing error after you've placed an order:

• We will notify you of the error
• You may choose to proceed at the correct price or cancel the order
• If you've already been charged, we will refund the difference or the full amount upon cancellation

9. Shipping and Delivery

9.1 Shipping Locations

We currently ship to addresses within the United Kingdom and selected international destinations. Shipping availability is confirmed at checkout.

9.2 Delivery Times

• Standard delivery: 3-5 business days
• Express delivery: 1-2 business days (where available)
• International delivery: 7-14 business days

Delivery times are estimates and not guaranteed. Delays may occur due to factors beyond our control.

9.3 Shipping Costs

• Shipping costs are calculated at checkout
• Free shipping may be offered for orders above specified thresholds
• International orders may incur customs duties and taxes (customer responsibility)

9.4 Delivery Issues

• You must provide accurate delivery information
• Failed delivery due to incorrect address information is your responsibility
• If a package is lost or damaged in transit, contact us within 48 hours of expected delivery
• Signature may be required for high-value orders

10. Returns and Refunds

Please refer to our separate Refund Policy for detailed information on returns, refunds, and exchanges. Key points:

• You have 30 days from receipt to return most items
• Products must be unused, in original packaging, and in resalable condition
• Certain products may be non-returnable (custom items, opened electrical goods)
• Return shipping costs are the customer's responsibility unless the item is defective

11. Product Warranties

11.1 Manufacturer Warranty

• Products are covered by a 2-year manufacturer warranty (unless otherwise stated)
• Warranty covers manufacturing defects and material faults
• Warranty does not cover misuse, accidents, or unauthorized modifications
• Warranty claims must be submitted with proof of purchase

11.2 Warranty Disclaimers

12. Limitation of Liability

13. Intellectual Property Rights

All content on our website, including but not limited to:

• Text, graphics, logos, images, and photographs
• Software and functionality
• Product descriptions and specifications
• Videos and audio content

Are owned by RGB Room Lighting or licensed to us and protected by copyright, trademark, and other intellectual property laws. You may not:

• Copy, reproduce, or distribute our content without permission
• Use our trademarks or logos without authorization
• Create derivative works based on our content
• Use automated systems to access or scrape our website

14. User Conduct and Prohibited Activities

You agree not to:

• Violate any applicable laws or regulations
• Provide false or misleading information
• Impersonate any person or entity
• Use our website for fraudulent purposes
• Interfere with website security or functionality
• Upload viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Harass, abuse, or harm others
• Engage in any activity that damages our reputation

15. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website, you consent to our data practices as described in the Privacy Policy.

16. Third-Party Links and Services

Our website may contain links to third-party websites, services, or advertisers. We are not responsible for:

• The content or privacy practices of third-party sites
• Products or services offered by third parties
• Transactions conducted with third parties

Your interactions with third parties are solely between you and that party.

17. Indemnification

You agree to indemnify, defend, and hold harmless RGB Room Lighting, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising from:

• Your violation of these Terms
• Your use of our products or services
• Your violation of any rights of third parties
• Your violation of applicable laws

18. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

• Acts of God (natural disasters, severe weather)
• War, terrorism, or civil unrest
• Government actions or regulations
• Strikes or labor disputes
• Supply chain disruptions
• Pandemics or health emergencies
• Internet or telecommunications failures

19. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website with an updated "Last Updated" date. Material changes will be communicated through:

• Email notification to registered users
• Prominent notice on our website

Your continued use of our website after changes constitutes acceptance of the modified Terms.

20. Termination

We may suspend or terminate your access to our website and services at any time, with or without notice, for:

• Violation of these Terms
• Fraudulent or illegal activity
• Requests from law enforcement
• Any other reason at our sole discretion

Upon termination, your right to use our website ceases immediately.

21. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

22. Dispute Resolution

22.1 Informal Resolution

Before initiating formal legal proceedings, you agree to contact us at info@sanukinvest.com to attempt to resolve disputes informally.

22.2 Arbitration (Optional)

For disputes that cannot be resolved informally, both parties may agree to binding arbitration in accordance with the rules of a mutually agreed arbitration body.

22.3 Consumer Rights

Nothing in these Terms affects your statutory consumer rights under UK or EU law.

23. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

24. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and RGB Room Lighting regarding the use of our website and purchase of products.

25. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

26. Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

27. Contact Information

For questions, concerns, or notices regarding these Terms, please contact us:

28. Consumer Rights Notice (UK)

If you are a consumer in the United Kingdom, you have certain statutory rights under the Consumer Rights Act 2015, including:

• Right to receive goods that are of satisfactory quality, fit for purpose, and as described
• Right to a repair or replacement if goods are faulty
• Right to a refund if goods cannot be repaired or replaced
• Right to cancel distance sales within 14 days (cooling-off period)

Nothing in these Terms limits these statutory rights.

These Terms & Conditions are effective as of January 2025 and apply to all transactions with RGB Room Lighting.